Shipping Policy

Shipping policy

Standard UPS/USPS shipping rates are only available to the 48 contiguous states (excludes Alaska, Hawaii, and all U.S. Territories, APO/FPO).

Orders are generally shipped within 24 business hours after processing them. If an order is placed after 12:00 p.m. Pacific Time on Friday, then the order will ship out the following Monday. Overnight and Saturday delivery options are not available.

The following are options for delivery and estimated transit times.

  • Economy: 7-10 business days.
  • Standard: 3-5 business days.
  • Expedited: 2-3 business days.
  • Rush: 1-2 business days.

 We will ship your order via UPS. At this time we are unable to provide the option to choose your carrier of choice.

Alaska and Hawaii Shipping

Unfortunately, due to carrier restrictions, we are no longer able to ship to Alaska or Hawaii.

Military APO, FPO, and DPO

Unfortunately, we cannot ship to APO/FPO/DPO addresses.

P.O. Boxes

Unfortunately, we are unable to ship to P.O. Boxes.

Free or discounted shipping promotions, or discounted pricing promotions, may not apply to incontinence/diaper supplies, liquids, wheelchairs, and some of our other oversized items. We apologize, but in order to maintain our low regular prices, we are no longer able to always include these medical supply categories in shipping promotions.